12H
Timely reply
1Y/2000H
Warranty period
We guarantee that any problems encountered by customers during use will be assisted by a dedicated person within 12 hours, and the warranty period is 1 or 1200 working hours, whichever comes first.
Free Drawing Design
Free drawings designs to meet client's special request. We can offer varous width, capacity and material design to help client to make attachment match their machine.
Professional Packing Solution
We can help client to provide professional packing solution based on our experience which is more safe with less budget.
Various Logistics Options
Truck, railway, sea and air can be chosen as per client's request. FCL and LCL are both acceptable.
| Three Guatantee Standards For Parts | ||
|---|---|---|
| Project | Concrete Content | Warranty Period |
| Attachment | Bucket,grapple,quick coupler,ripper,thumb etc | 12 months |
| Undercarriage parts | Rubber track, rollers,idler,track chain, track plate | 12 months/2000 hours |
| Hydraulic parts | Motor, hydraulic cylinder | 6 months |
If you’re a new machine franchised equipment dealer and want to join the Mekwel network, please complete the application information prompts to contact our sales email. Once we receive your submission, a member of our team will be in touch to follow up with your application.
Warehouse and technical service center
Our large warehouses are currently located in Belgium, the Netherlands, Zambia and China, and our technical service centers are in Europe, Africa, Asia and South, to ensure that you can enjoy authentic service support at the fastest speed.
